How do I get started on XDBay?

Sign up, choose the client or contractor role, pass verification and either create a project or send a proposal.

Home /Help centre

Help · /help

Help centre

Answers to common questions about how the platform works: deals, escrow, verification, payouts, security and dispute resolution.

Did not find the answer? Write to support — we will help you sort it out.

DEMO · #HLP-01

knowledge base

The main help centre topics.

How the payment is reserved, when the contractor receives the funds and which USDT networks are supported.

What an identity check gives you, how profile privacy is preserved and whether the other side can see your documents.

What the platform costs, who pays the fee and what a network fee is.

How to protect your account, recognise phishing and share access credentials safely.

What to do if the result did not meet expectations and how disagreements are handled.

FAQ

The client reserves the amount in escrow (USDT). The contractor receives it once acceptance of the result is confirmed.

The 10% fee is paid by the client. The contractor receives the agreed amount in full.

In the USDT stablecoin. Networks and fees are shown before the operation.

Change your password, end other sessions and notify support. Vulnerabilities go through the security channel.

Write to support — we will help with your account, a deal, verification or a payout.