Resolving disagreements

If the two sides cannot agree on acceptance of the work themselves, the dispute is reviewed under the procedure set out in the XDBay Escrow Rules.

Until the disagreement is resolved, the disputed funds stay reserved in escrow.

DEMO · #DSP-01

under review

Dispute on deal XD-2049

Fundsreserved

Stagereview

Evidenceattached

Experton request

Decisionunder the rules

Updated 20 July 2026Author: XDBay editorial teamProcedure and criteria

Procedure

How a dispute is reviewed

Settle it between yourselves

First the two sides try to agree on fixes or a compromise in the project chat. Many disagreements are resolved simply by clarifying the acceptance criteria.

File for review

If no agreement is reached, either side can open the procedure. The funds stay reserved and both sides attach the deal materials.

A decision under the rules

The case is reviewed under the XDBay Escrow Rules. A full or partial payout, a refund or another outcome is possible depending on the circumstances.

Grounds

What is taken into account

the original task description

the terms both sides accepted

agreed changes

milestones and deadlines

acceptance criteria

correspondence inside XDBay

delivered files and documentation

repository history

records of work demonstrations

an independent technical expert's report, if one was commissioned

FAQ

Frequently asked questions

The disputed funds stay reserved in escrow until a decision is made under the platform rules.

A detailed spec, a breakdown into milestones, clear acceptance criteria, agreements recorded in chat and interim demos significantly reduce the risk of disagreements.

Yes — an independent code review or audit can be commissioned to assess the work technically. The procedure and cost are to be confirmed before launch.

Yes — depending on the circumstances, a full or partial payout or a refund is possible. The outcome is determined by the XDBay Escrow Rules.

Related material

Disputes are settled under transparent rules

Until a dispute is resolved, the funds stay reserved. The full project history helps reach a fair decision.